Money Shop

Online personal loan portal for better customer experience

Money shop: Online portal personal loans for better customer experience

Introduction

At Strategic IT, we are proud of the various projects we have completed for our clients. One of these projects involves digitizing the application and management of personal loans for Geldshop, a leading provider of online loans. In this article, we share our experiences with this project and the results we achieved together with Geldshop, in order to give potential clients a better idea of our expertise and services.

Challenges

The goal of this project was to make applying for and managing personal loans for Geldshop customers as simple and intuitive as possible. The process included the entire process of loan calculation, underwriting, application, management and aftercare of active loans. In doing so, it was essential to ensure transparent and efficient communication about the customer's financial capacity in order to arrive at a responsible loan.

The solution

To achieve this, we have developed a customer portal where loan officers and customers can easily exchange the necessary information with each other. This portal provides customers with insight into the progress of their loan application and allows them to quickly and easily upload all necessary documents. In addition, we have implemented an advanced loan calculator that allows customers to calculate and compare their loan options in a simple and transparent way.

Results

Our efforts have given Geldshop a user-friendly platform that allows customers to quickly and easily apply for and manage personal loans. Digitizing this process has led to a significant reduction in loan application processing time and an improved customer experience. In addition, the customer portal allows for more effective communication between loan officers and customers, contributing to responsible lending.

Project scope

  • E-Commerce
  • Fintech
  • Maex

Techniques used

  • Vue.JS
  • C# .NET
  • SQL Server
  • Gitlab CI/CD
  • Docker/Dokku
  • Windows
  • SOAP
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